Practice of RACI Matrix in an organization
RACI Matrix or linear responsibility chart (LRC) can also be called as a responsibility assignment matrix. A useful tool to classify the sequence of work in a process and the roles and responsibilities for each of the task
Page Contents
Practice of RACI Matrix in an organization
R – stands for (Responsibility) – Someone who is to carry out the task.
A – stands for (Accountability) – someone who is the final authority and accountability for the completion of the task.
C – stands for (Consulted) – someone who needs to be consulted during the carrying out of the task.
I – stands for (Informed) – someone who needs to be kept informed after the task has been completed.
RACI Matrix – Mapping the “As Is”
Step – 01 Advertisement List down the tasks of the work process in sequence. | Step – 02 Identify all the relevant stakeholders involved in the process. |
Step – 03 For each of tasks, identify who is responsible, accountable, consulted, and informed. | Step – 04 Put in remarks to explain the roles and responsibilities if necessary. |
Once a process has been analyzed and improvements made, a new “should be” RACI matrix can be developed.
Illustration / Example of RACI Matrix
Sample RACI Matrix for Recruitment and Selection process
| Process Task | HOD | HR Dept. | Line manager | Remarks |
| 1. Make hiring request | C | I | R/A | · Line manager is responsible and accountable for make hiring request to HOD. · HOD is to be consulted and HR department is to kept informed. |
| 2. Approve hiring request | R / A | I | C / I | · HOD is responsible and accountable for approving · Line manager may be consulted and both HR Department and line manager is to be informed. |
| 3. Update job description | – | I | R / A | · Line manager is responsible and accountable for updating the job description and HR Department is to be informed. |
| 4. Put up job advertisement | – | R /A | I | · HR Department is responsible and accountable and line manager is to be informed |
RACI Matrix – Additional Guidelines
- Minimize “R”s . Too many “R”s may cause bottlenecks in a specific task.
- Limit to only one ‘A’ . Multiple ‘A’s may cause confusion as to who is in charged and accountable.
- Minimum ‘C’s . Too many ‘C’s may cause bottlenecks in a specific task. However, make sure all necessary stakeholders are consulted.
- Identify all ‘I’s . Ensure all stakeholders who need to be kept informed are identified so that related follow up tasks can be carried out.
Leave a Reply